Shipping Policy
Effective Date: [Insert Date]
At GreenGold Traders, we strive to deliver your skincare products quickly and efficiently. Here’s everything you need to know about our shipping process:
1. Shipping Destinations
We currently ship to [list of countries or regions]. If you’re unsure whether we ship to your location, please contact us at [your-email@example.com].
2. Processing Time
All orders are processed within [insert processing time, e.g., 1-3 business days]. You will receive a confirmation email once your order has been processed and shipped.
3. Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping: [insert delivery time, e.g., 5-7 business days]
- Expedited Shipping: [insert delivery time, e.g., 2-3 business days]
Delivery times may vary based on your location and the shipping method selected at checkout.
4. Shipping Costs
Shipping costs are calculated at checkout based on your location and the weight of your order. We occasionally offer promotions for free shipping on orders over a certain amount, which will be highlighted on our website.
5. Order Tracking
Once your order has shipped, you will receive a tracking number via email, allowing you to monitor your shipment's progress.
6. Issues with Your Order
If you experience any issues with your order, such as missing or damaged items, please contact us within [insert timeframe, e.g., 7 days] of receiving your package, and we will work to resolve the issue promptly.
7. Returns and Exchanges
For information on our return and exchange policy, please refer to our [Returns & Exchanges Policy link].
Thank you for choosing GreenGold Traders! We appreciate your business and are committed to providing you with the best skincare products and service.